Who We Are
Bòkatedral, LLC ("Bòkatedral," "we," "us") operates the Bòkatedral marketplace at bokatedral.com. This policy covers the personal information we handle as the business responsible for the site. We can be reached at [email protected] or 131 Continental Dr Suite 305, Newark, DE 19713.
Information You Give Us
- Account & profile — name, email, phone, birthday (if you provide it), and how you heard about us.
- Shipping & contact — the addresses and recipient details you enter for delivery.
- Orders — what you bought, order history, and any notes or preferences.
- Password — stored only in a hashed form by our authentication provider; we cannot read it.
- Communications — messages you send us, support-chat conversations, reviews, and marketing preferences.
- Seller applications — if you apply to sell, the business, contact, product, and declaration details on the application (see our Seller Terms).
Information Collected Automatically
When you use the site we automatically receive standard technical data: device and browser type, IP address, approximate location (city-level, from our edge network), and how you navigate the store. We use cookies and similar browser storage to keep you signed in, remember your cart, secure the site, and understand aggregate usage. We do not use third-party advertising trackers to build cross-site profiles of you.
Payment Information
Card numbers never touch our servers. All payments are processed by Stripe, a PCI-certified payment processor; you enter your card details on Stripe's secure fields and we receive only confirmation that a payment was authorized, captured, or refunded, plus limited, non-sensitive details (such as the card brand and last four digits) for order support and fraud prevention.
How We Use Your Information
- to create and manage your account and process, review, and deliver your orders;
- to send order and account updates and respond to your support requests;
- to prevent fraud, secure the site, and enforce our Terms;
- to meet legal, tax, and accounting obligations;
- to improve our products, service, and store experience; and
- to send you news, drops, and offers — only if you opted in, and you can stop anytime.
When We Share Information
We do not sell your personal information. We share it only as needed to run the marketplace:
- Sellers — when you order a seller's product, we share the details needed to fulfill and ship it (such as recipient name, address, and the items ordered).
- Service providers — Stripe (payments), our database, authentication, and hosting providers, our email provider (order and, if opted in, marketing emails), and our content-delivery and security network — all acting on our behalf.
- Shipping carriers — to deliver your order and provide tracking.
- Legal & safety — when required by law, to respond to lawful requests, or to protect the rights, safety, and property of Bòkatedral, our customers, or others.
- Business transfers — if Bòkatedral is involved in a merger, acquisition, or sale of assets, subject to this policy.
How Long We Keep It
We keep your information for as long as your account is active and as needed to provide the service. We keep order, payment, and tax records for the period required by law and for fraud prevention even after an account is closed. When information is no longer needed, we delete or anonymize it.
Security
We protect your information with encryption in transit, hashed passwords, access controls, and reputable infrastructure providers, and payments run through PCI-certified Stripe. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work to protect your data and to notify you where the law requires it.
Your Choices & Rights
You can access or update your account details, unsubscribe from marketing at any time, and ask us to correct or delete your information. Depending on where you live, you may have additional rights — for example, to know what we hold, to request a copy, to delete it, to opt out of any "sale" or "sharing" of personal information (we do not sell it), and not to be discriminated against for exercising these rights. To make a request, email [email protected] from the address on your account and we will respond as required by law. We will keep whatever we are legally required to retain for tax and fraud records.
Marketing Communications
We send marketing emails only if you opted in at signup or later. Every marketing email has an unsubscribe link, and you can also email us to opt out. We will still send essential, non-marketing messages about your orders and account.
Children
Bòkatedral is intended for adults (18+). We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
Where Your Data Is Processed
Bòkatedral is based in the United States, and your information is processed and stored in the United States by us and our service providers. If you access the site from outside the US, you understand your information will be handled in the US under this policy.
Third-Party Links & Services
The site may link to or rely on third parties (such as sellers, Stripe, and shipping carriers) with their own privacy practices. We are not responsible for the privacy practices of third parties; please review their policies.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date and version at the top show the current version, and we will highlight material changes where reasonable. Your continued use of Bòkatedral after an update means you accept the revised policy.
Contact & Data Requests
Privacy questions or requests to access, correct, or delete your data: [email protected] · Bòkatedral, LLC, 131 Continental Dr Suite 305, Newark, DE 19713.
Bòkatedral, LLC · 131 Continental Dr Suite 305, Newark, DE 19713 · [email protected] · +1 781 888 7828