How selling on Bòkatedral works.

Bòkatedral.com is an online marketplace inspired by everything you can find near the Cathedral of Port-au-Prince — now online. We connect sellers with buyers who want authentic Haitian products and trusted essentials, with a structured system that keeps the experience professional, safe, and reliable.

The platform is built on secure checkout, a fast storefront, and reliable payments, with full multi-seller operations: vendor onboarding, order routing, shipping coordination, and seller-specific fulfillment.

Bòkatedral welcomes sellers across multiple categories:

• Haitian food & delicacies
• Clothing, accessories & fashion
• Sneakers & footwear
• Books & educational materials
• Beauty & personal care
• Home goods & gift items
• Electronics & accessories (subject to approval and quality rules)

Important: some products may require special compliance (food, cosmetics, branded items). Bòkatedral may approve, restrict, or decline products that create high legal or compliance risk, or that harm customer trust.

The seller flow, step by step.

Step 1 · Apply & Get Approved

Submit your seller information and product details. If you are approved, you get access to your seller area and onboarding.

Step 2 · Set Up Your Seller Account

• Complete your seller profile (brand name, contact, ship-from location).
• Confirm your shipping and fulfillment method.
• Submit compliance details if applicable.
• Add products for review and activation.

Step 3 · List Products

• Clear title and description.
• High-quality, real photos (not blurry).
• Accurate pricing and stock.
• Variants when needed (size, color).
• Shipping details and handling time.

Bòkatedral may review listings before publishing.

Step 4 · Receive Orders

• Checkout is processed securely.
• Orders are routed to the correct seller.
• You are notified and must prepare within your handling time.

Step 5 · Fulfill & Provide Tracking

• Pack safely and professionally.
• Ship on time.
• Provide valid tracking when available.
• Communicate fast if any issue comes up.

Step 6 · After-Sale Service

Support customer questions, delivery updates, and returns or refunds coordination.

Access to a targeted market

Buyers looking for Haitian goods — diaspora-friendly and culturally relevant items.

Strong online infrastructure

Reliable storefront, secure checkout, mobile-friendly, strong order management.

Credibility & trust

A trusted environment, standard rules that protect honest sellers, and customer confidence that drives repeat sales.

Structured order routing

Orders are auto-routed to the right seller, with clear status and standardized workflows.

Growth opportunity

Top performers may access featured placement, promotional campaigns, and long-term partnerships — availability depends on performance and category.

Product authenticity & legality

Only sell products that are legal to sell and ship, accurately described, and not counterfeit or misleading. If you sell branded products, you must have the right to.

Accurate listings

Real photos, correct size, weight and quantity, honest condition, and clear ingredients or materials.

Inventory & stock control

Keep inventory accurate to avoid overselling, and update it quickly.

Fast fulfillment & on-time shipping

Ship within your stated handling time. Lateness affects satisfaction, your rating, and future benefits.

Professional packaging

Clean and secure. Protect fragile items. No reused or damaged packaging.

Customer service standards

Respond quickly — we recommend replying within 24 hours on business days.

Returns, refunds & disputes

Cooperate in good faith. If the seller erred — wrong, defective, or missing item — fix it promptly. Comply with valid returns and provide evidence for disputes.

Compliance for sensitive categories

For food, cosmetics, supplements, and regulated items: follow labeling and safety rules, disclose ingredients and expiration, and meet safe-delivery packaging. Bòkatedral may request documentation or limit such items.

Bòkatedral uses a marketplace model:

• A commission on each sale (a percentage).
• Payment-processing adjustments per the payout structure.
• Possible service fees for premium placement or campaigns.

Payout timing

Sellers are paid on a scheduled cycle after order confirmation and delivery windows, subject to the platform's payout workflow and risk controls.

Important: Bòkatedral may temporarily hold payouts for suspected fraud, excessive disputes, or policy violations.

Bòkatedral monitors:

• Order cancellation rate
• On-time shipping rate
• Customer complaint and dispute rate
• Listing accuracy and compliance
• Responsiveness

Consistently poor performance may lead to:

Warning → temporary listing restriction → paused selling privileges → removal for repeated violations.

Bòkatedral provides

• The storefront and customer traffic.
• Secure checkout.
• Order routing and structured workflow tools.
• Marketplace-level support and rules.

Sellers provide

• Product sourcing and quality control.
• Accurate listings and stock management.
• Packaging and shipping (unless otherwise arranged).
• Customer-care cooperation and issue resolution.

• Be honest in your listings.
• Ship on time.
• Communicate fast when problems happen.
• Sell only compliant, authentic products.
• Treat customers with respect.

For help with account setup, listing standards, shipping workflow, or returns and disputes, contact:

• General enquiries — [email protected]
• Seller support — [email protected]
• Reports & complaints — [email protected]
• WhatsApp — +1 781 888 7828